The Ultimate Healthcare Communication Solution
At WACTO, we understand the importance of effective communication in the healthcare industry. That’s why we’ve designed a
medical industry conversational AI chatbot in Chennai, India
to help medical professionals and healthcare organizations drive brand awareness, acquire customers, and provide on-demand patient support. With WACTO, you can reach your patients directly through messaging channels such as Facebook, Google Business Messages (GBM), Instagram, and WhatsApp, and provide them with relevant information at the right time in their search journey.
Awareness & Acquire
Drive Brand Awareness & Acquire Customers
WACTO helps you drive brand awareness and acquire customers by providing you with powerful tools to reach your patients directly through messaging channels. Our platform helps you provide relevant information to prospective patients at the right time in their search journey and effectively capture leads. You can also help patients discover services and locate healthcare facilities offering in-person visits within their vicinity. By doing so, you can increase your visibility and attract more patients to your healthcare organization.
Appointments
Schedule Doctor Appointments Through a Click of a Button
WACTO enables you to streamline appointment scheduling and make it easier for your patients to book appointments with your doctors. Our platform allows your patients to book appointments anytime, anywhere through a chatbot on your website or on WhatsApp, without having to make a call. They can also get information about timings and venue details in WhatsApp automatically. WACTO also helps you enhance patient engagement through automated appointment reminders, post-engagement follow-ups, and surveys to collect feedback. Additionally, our platform streamlines appointment rescheduling to give your patients more control, allowing them to effortlessly adjust their date and time slot.
Patient Support
Provide On-Demand Patient Support
At WACTO, we understand that patient support is critical in the healthcare industry. That’s why we’ve designed our platform to enable you to provide on-demand patient support. With WACTO, you can directly send diagnostic reports, health records, and other important updates to patients via WhatsApp or SMS in just a click. You can also automate FAQs related to billing, account information, and insurance questions, so that agents can focus their time on more pressing matters. Furthermore, our platform enables you to gather patient feedback through a star-based rating/emoji-based rating system, helping you improve patient satisfaction and drive loyalty.
Next Health
Set Reminders
With WACTO, you can now remind your customers about their next health check-up or vaccination through WhatsApp push notifications. This helps you stay connected with your patients and ensure that they receive timely and appropriate care.
Peace of Mind
Automate Your Peace of Mind
WACTO is designed to automate your peace of mind. With our platform, all your customer queries are automatically answered effortlessly, enabling you to focus on more critical aspects of your healthcare organization. This helps you improve the efficiency of your operations and reduce the workload of your agents.
Looking For An Efficient and Effective Way To Communicate?
If you’re looking for an efficient and effective way to communicate with your patients, drive brand awareness, and acquire customers, look no further than WACTO. Our powerful healthcare communication platform is designed to help medical professionals and healthcare organizations streamline appointment scheduling, provide on-demand patient support, set reminders, and automate customer queries. Contact us today to learn more about how WACTO can help you improve patient satisfaction and drive growth for your healthcare organization!
