Driving Results with WACTO WhatsApp Automation

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With WACTO, NEXA Pillai & Sons shifted gears from manual to intelligent automation. Test drives, service appointments, and customer engagement are now faster, smarter, and more efficient — driving sales and satisfaction in every message.

Areas Of Impact

Test Drive Scheduling

Sales Follow-Up

Service Reminders

Customer Communication

Booking Confirmation

Lead Management

Customer Satisfaction

Offer Broadcasts

Sales Growth

Team Efficiency

Before Wacto

Manual booking via phone, many missed
calls

Sales reps had to remember and follow up manually

Often missed or delayed service notifications

Relied on phone and SMS, often ignored by customers

Took hours or days to confirm with customers

Unstructured, follow-ups missed during busy periods

Frustrations due to delays and inconsistent updates

Sent via SMS; low click-through & response rate

Stable, dependent on seasonal demand

Sales team overloaded with follow-ups and inquiries

After Wacto

Instant WhatsApp-based scheduling with reminders, 2x increase in test drive bookings

Automated follow-ups with pre-set WhatsApp sequences

Timely automated WhatsApp reminders boosted service footfall by 40%

High open rates (98%) with professional WhatsApp messages

Instant booking confirmation sent automatically

Leads captured from website & social sent to WhatsApp instantly with auto-replies

4.8★ average rating for communication and transparency

Rich media offers sent via WhatsApp with car images, brochures, and CTA buttons

25% increase in monthly bookings via WhatsApp automation

60% of repetitive tasks now handled by WACTO bot

Connect. Sync. Go.

Built To Fit Your Workflow

Welcome to WACTO – Your one-stop-shop for all your omnichannel marketing needs! We are a team of passionate members helping businesses grow by providing them with innovative and cutting-edge marketing solutions. As on of
the, we are dedicated to helping businesses of all sizes reach their full potential by providing them with personalized marketing strategies that suit their unique needs. We understand that in today’s fast-paced world, businesses need to stay ahead of the curve to remain competitive. That’s why we have developed a suite of tools and features that allow businesses to create a seamless omnichannel experience for their customers. Our platform is easy to use, and our team is always on hand to offer guidance and support. Whether you’re looking to improve your local customer experience, create targeted campaigns, or manage your communication channels, WACTO has got you covered.

Connect. Sync. Go.

Welcome to WACTO – Your one-stop-shop for all your omnichannel marketing needs! We are a team of passionate members helping businesses grow by providing them with innovative and cutting-edge marketing solutions. As on of
the, we are dedicated to helping businesses of all sizes reach their full potential by providing them with personalized marketing strategies that suit their unique needs. We understand that in today’s fast-paced world, businesses need to stay ahead of the curve to remain competitive. That’s why we have developed a suite of tools and features that allow businesses to create a seamless omnichannel experience for their customers. Our platform is easy to use, and our team is always on hand to offer guidance and support. Whether you’re looking to improve your local customer experience, create targeted campaigns, or manage your communication channels, WACTO has got you covered.