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With WACTO, Sri Ramachandra Hospital became digitally responsive — saving lives faster, filling appointment slots quicker, and communicating health better. A hospital that cares — now also automated to care smarter.
Patients or families had to call the hospital, often facing delays
Done only via call or website, with wait times and occasional no-shows
Shared via SMS or email with low
engagement
Relied on manual responses by front-desk
staff
Often missed by patients; manual calls from staff
Patients had to log in to the portal or wait for a
call
Posters at the hospital and word-of-mouth
Inconsistent and delayed information flow
Staff overburdened with repetitive queries and reminders
WhatsApp-based emergency chatbot provided instant guidance, ambulance numbers, etc.
WhatsApp appointment bot enabled quick booking, reminders, and rescheduling options
Health packages & seasonal offers sent with images and buttons via WhatsApp blast
Common FAQs answered instantly via automated bot — available 24/7
Automated reminders for follow-up visits & tests improved patient compliance
Reports sent securely via WhatsApp with patient verification
Instant broadcasts to target audience based on age/gender/location
Patients received timely, personalized communication building trust and reliability
Over 65% routine interactions now handled by WACTO automation
Welcome to WACTO – Your one-stop-shop for all your omnichannel marketing needs! We are a team of passionate members helping businesses grow by providing them with innovative and cutting-edge marketing solutions. As on of
the, we are dedicated to helping businesses of all sizes reach their full potential by providing them with personalized marketing strategies that suit their unique needs. We understand that in today’s fast-paced world, businesses need to stay ahead of the curve to remain competitive. That’s why we have developed a suite of tools and features that allow businesses to create a seamless omnichannel experience for their customers. Our platform is easy to use, and our team is always on hand to offer guidance and support. Whether you’re looking to improve your local customer experience, create targeted campaigns, or manage your communication channels, WACTO has got you covered.
Welcome to WACTO – Your one-stop-shop for all your omnichannel marketing needs! We are a team of passionate members helping businesses grow by providing them with innovative and cutting-edge marketing solutions. As on of
the, we are dedicated to helping businesses of all sizes reach their full potential by providing them with personalized marketing strategies that suit their unique needs. We understand that in today’s fast-paced world, businesses need to stay ahead of the curve to remain competitive. That’s why we have developed a suite of tools and features that allow businesses to create a seamless omnichannel experience for their customers. Our platform is easy to use, and our team is always on hand to offer guidance and support. Whether you’re looking to improve your local customer experience, create targeted campaigns, or manage your communication channels, WACTO has got you covered.
