Nettyfish Solutions Private Limited provides Software as a Service (SaaS) and a communication platform as a Service (CPaaS), allowing our clients to store, modify, analyze, and transmit messages between their business systems and their customers. WACTO is an AI conversational platform for business automation powered by Nettyfish Solutions.
This WACTO Terms of Agreement is entered into on the date the Customer joins up for a WACTO account on the WACTO website (the “Effective Date”), and is between the Customer and WACTO.
When you sign up for a WACTO account, you agree to these terms and enter the Agreement on behalf of the Customer. Before proceeding, please ensure that you have the requisite authority to enter into the Agreement on behalf of the Customer. If a Customer breaches any of the terms listed below, we retain the right to terminate or restrict account access without notice.
Please do not use our Services if you do not agree to these terms. WACTO reserves the right but assumes no obligation, to remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Use. WACTO has the right to refuse service to anybody at any time for any reason.
THESE TERMS AND CONDITIONS OF USE (“TERMS”) ARE A LEGAL CONTRACT BETWEEN YOU AND WACTO (“WE”, “US”), A CHATBOT PLATFORM BUILT BY WACTO, A COMPANY REGISTERED IN CHENNAI, TAMILNADU, INDIA. YOU AGREE TO THESE TERMS AS AN INDIVIDUAL USER OR ON BEHALF OF THE ORGANIZATION YOU REPRESENT BY SUBSCRIBING TO AND ACCESSING THE TERMS BELOW (“CUSTOMER”, “YOU”). IF YOU DO NOT AGREE TO ANY OF THE TERMS LISTED BELOW, YOU MAY REFUSE TO USE (OR ACCESS) THE PLATFORM AND RELATED SERVICES.
WACTO is a simple, multi-messaging customer experience platform that enables non-developers, businesses, people, and agencies to effortlessly construct, train, administer, and evaluate chatbots. Please continue reading to learn about the terms that apply to your use of the WACTO website(s), services, and platform. If you have any questions, comments, or concerns about these terms or the Services, please email wecare@nettyfish.in. WACTO is an AI Powered conversational AI platform that enables the business and customer experience into automation. It will help businesses to enrich the experience. WACTO is powered by Nettyfish Solutions private limited. Nettyfish
When you connect your Google account to our application, we request access to your Google Sheets through Google OAuth. Specifically, we access: Your email address (used to identify and associate your Google account) Google Sheets you explicitly select and authorize We only use this access to write chatbot data that you generate or approve directly into your selected Google Sheet(s). We do not read, modify, or access any other data in your Google Drive or Google account beyond what is required to perform this function. We do not share your Google account data with third parties. You can revoke this access at any time through your Google Account Permissions.
As part of the registration procedure, you must sign up for and create an account on the platform app.wacto.in, including a username and password.
Your registration on the site grants you access to a variety of features and services that are exclusively available to you. This registered account and associated credentials should not be shared among users. If you violate this condition, the abused accounts and/or any accounts granted to you will be terminated.
If you think that your username and password have been leaked to or obtained by another person, please inform us immediately. Please keep in mind that we never contact users to ask them to validate their login, password, or other information.
We may temporarily limit or suspend the Services from time to time at its discretion including performing upgrades too, and maintenance of, the platform.
You are responsible for maintaining and upgrading any operating systems or systems used to access the platform. Any issues encountered when using the platform as a result of older/legacy/unsupported systems are entirely your responsibility.
We also hold the right to terminate access to the platform based on any missed payments as per contractual agreements forwarded to you.
Your access to the platform and/or subscription or other payments for use of WACTO represents an agreement to abide by the commercial terms and conditions of the contract forwarded to you, the usage Terms and Conditions listed in this document as well as the Privacy Policy and Data Processing Agreement that accompany and are available on www.wacto.in
We are committed to protecting your privacy and ensuring transparency regarding how long we retain your personal data and what your options are for data deletion.
We store your personal information for a period of time that is consistent with our business purposes and the services we provide. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
When the data retention period expires for a given type of data, or upon your request, we will securely delete or destroy your personal data. You may also request for your data to be deleted at any time by contacting us at wactodev@nettyfish.com.
You have the right to request access to, update, or delete your personal data. To do so, please contact us through the methods listed in the “Contact Us” section of this policy.
Our application’s use and transfer of information received from Google APIs strictly adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We do not use any information obtained from Google Workspace APIs (such as Gmail, Drive, Sheets, or Calendar) to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.
You may update your subscription plan from the platform whenever you like. When you upgrade, for the upgraded plan will be produced depending on the number of days left in the current billing cycle. The enhanced plan amount will be used to create all subsequent invoices.
If you want to downgrade your current membership plan, you may do so using the platform. Downgrading plans are a manual process. Only after the current billing period will downgrades be implemented. All subsequent invoices will be created using the plan amount that has been decreased. Please contact us at support@nettyfish.in for quick downgrades.
All subscription cancellations will be handled manually. You may terminate your account at any time. If you desire to discontinue your subscription, please contact us at support@nettyfish.in Subscription cancellations will not be refunded.
