Automating an AI Travel & Hospitality Chatbot Provider
Best Conversational AI Chatbot for Travel & Hospitality Industry in Chennai, India
Welcome to WACTO, your reliable source for assisting travel agencies, hotels, and travel-related businesses to engage, convert, and service their customers through intelligent AI chatbots for travel. Our smart Travel Chatbot promotes the entire travel process, from establishing customer engagement to after-sales service, through our intelligent WhatsApp Chatbot for Travel and Hospitality. For travel-related businesses, our solution enables the provision of tailored travel guidance, up-to-date notifications, and automated notifications via WhatsApp, ensuring prompt customer service and satisfaction.
Leading AI Hospitality & Travel Chatbot Solution for Emerging Markets





















AI Chatbots for Travel Industry
At WACTO, our AI Chatbots for the Travel Industry offer customized travel advice and help the user in obtaining instant information. The user gets live updates through the help of WhatsApp notifications and can access pictures, links, and special deals. The chatbots use the knowledge and actions of the user in order to give them recommendations through the help of AI and machine learning.
AI Chatbots for Hospitality industry
Our AI-Powered Chatbots for the Hotel and Travel Industry can instantly connect travelers through WhatsApp, the world’s leading messaging app. Whether it is an update on flights and hotels, or any other travel guide, our chatbots can send instant information and alerts through the traveler's preferred communication channel. Through instant confirmation and automated booking services, we can help travel agents simplify their processes and keep their customers hassle-free.
24 X 7 Support For Query Resolution Live Chatbot! Live Chatbot!
With WACTO’s chatbots, you can provide 24 X 7 support to parents and students. The chatbot can provide instant answers to common queries and direct them to the relevant department. This feature helps to improve the customer experience and reduce the workload on the admission staff.
Travel & Hospitality Lead Management Software
WACTO’s chatbots can help you WhatsApp broadcast your offers and promotions to your targeted customers. This allows you to reach a wider audience and ensure higher success rates for your campaigns. With our chatbots, you can create targeted marketing campaigns based on customer behavior, preferences, and interests. We help you personalize your marketing messages, improve your customer engagement, and build brand loyalty.
Benefits of Chatbots in Travel & Hospitality Industry
WACTO’s AI-powered chatbots are the future of the travel industry. We help travel agencies, hotels, and other businesses to enhance their customer experience, increase engagement, improve loyalty, and grow their revenue. Our chatbots automate the entire traveller journey lifecycle from marketing to support, providing personalized travel advice, travel information via WhatsApp notifications, and assisting travellers with instant information. Contact us today to learn how we can help you to take your business to the next level.
Frequently Asked Questions(FAQ)
Why should travel and hospitality businesses consider using a conversational AI chatbot?
Travel and hospitality industry, timing is everything. Guests expect instant answers about bookings, availability, or check-in details. A conversational AI chatbot ensures that your business is always responsive day or night, helping with reservations, FAQs, and even upselling services like tours or dining experiences.
Learn more: How Hospitality Chatbots Elevate Guest Experience
Can a chatbot really handle complex travel-related queries?
Yes, and that’s the beauty of it. A well-trained AI chatbot can answer questions about room availability, flight schedules, or package inclusions. It can even guide customers step-by-step through the booking process. A chatbot can smoothly hand over the conversation to a live agent.
Read more: Automate Queries and Customer Service
How do chatbots improve guest experience in hotels and resorts?
Think about it, most guests don’t want to call reception for every small query. A chatbot makes it easy for them to order room service, request housekeeping, or ask about nearby attractions right from their phone. It feels personal, fast, and convenient, which translates into happier guests and better reviews for the property.
Can the chatbot support multiple languages for international travelers?
Absolutely, Travel and hospitality businesses often welcome guests from across the globe, and an AI conversational chatbot can be trained to respond in multiple languages. English, Hindi, Tamil, or even French or German, multilingual support makes international visitors feel at home instantly.
How can I measure the impact of a chatbot on my business?
Most chatbot platforms provide detailed analytics—things like how many bookings were made through chat, how many queries were resolved instantly, and even guest satisfaction ratings. By tracking these numbers, hotels, travel agencies, or tour operators can see real results in efficiency, revenue growth, and improved guest loyalty.