Automating AI Chatbot for travel & hospitality

Best Conversational AI Chatbot For Travel & Hospitality Industry

Welcome to WACTO, where we help travel agencies, hotels, and other businesses in the travel industry to connect, convert, and care for their customers with AI-powered chatbots. We can automate the entire traveler journey lifecycle from marketing to support, providing personalized travel advice, travel information via WhatsApp notifications, and assisting travelers with instant information.

Chatbot for hospitality

Assisting  Travel & Hospitality In Emerging Markets On Their Journey

Personalised Travel Advice

At WACTO, we understand that every traveller has unique needs, preferences, and interests. That’s why we offer personal advice in 1:1 chat, including sending photos of hotels, links, and offers. Our chatbots are powered by AI and machine learning algorithms that analyse customer behaviour, search patterns, and preferences to provide personalized recommendations and suggestions. With WACTO’s chatbots, you can enhance your customer experience, increase engagement, and improve loyalty.

Travel Information Via WhatsApp Notification

Our chatbots are integrated with WhatsApp, the most popular messaging app in the world. This allows us to provide real-time travel information, updates, and notifications to travellers on their preferred channel. Whether it’s flight schedules, hotel bookings, or travel guides, our chatbots deliver the right information at the right time. With instant confirmation and booking capabilities, we help travel agencies automate their operations and provide hassle-free experiences to their customers.

Assist Travellers With Instant Information

Travelling can be stressful, especially if you’re in a foreign country or unfamiliar environment. That’s why WACTO’s chatbots provide all-round travel assistance by giving all travel and journey-related information. We can help you plan your itinerary, provide a list of documents you need, give you tourist information, suggest things to do, and answer any questions you may have. Our chatbots are available 24/7, which means you can get help anytime, anywhere.

Shorten The Sales Cycle

At WACTO, we understand that the travel industry is highly competitive, and every customer counts. That’s why we offer highly personalized interactions that convert prospects into paying customers by using your travel chatbot for hotel booking and more! Our chatbots are designed to narrow the gap between awareness and purchase by providing customized recommendations, special offers, and promotions. By reducing human intervention and increasing automation, we help travel agencies shorten their sales cycles, increase their revenue, and improve their ROI.

Conversational ai chatbot

24 X 7 Support For Query Resolution Live Chatbot! Live Chatbot!

With WACTO’s chatbots, you can provide 24 X 7 support to parents and students. The chatbot can provide instant answers to common queries and direct them to the relevant department. This feature helps to improve the customer experience and reduce the workload on the admission staff.

Broadcast Your Offers On WhatsApp

WACTO’s chatbots can help you WhatsApp broadcast your offers and promotions to your targeted customers. This allows you to reach a wider audience and ensure higher success rates for your campaigns. With our chatbots, you can create targeted marketing campaigns based on customer behavior, preferences, and interests. We help you personalize your marketing messages, improve your customer engagement, and build brand loyalty.

Chatbot for hospitality
Chatbot for hospitality

Automate Your Business On WhatsApp With WACTO

WACTO’s AI-powered chatbots are the future of the travel industry. We help travel agencies, hotels, and other businesses to enhance their customer experience, increase engagement, improve loyalty, and grow their revenue. Our chatbots automate the entire traveller journey lifecycle from marketing to support, providing personalized travel advice, travel information via WhatsApp notifications, and assisting travellers with instant information. Contact us today to learn how we can help you to take your business to the next level.

Frequently Asked Questions(FAQ)

Why should travel and hospitality businesses consider using a conversational AI chatbot?
In the travel and hospitality industry, timing is everything. Guests expect instant answers about bookings, availability, or check-in details. A conversational AI chatbot ensures that your business is always responsive—day or night—helping with reservations, FAQs, and even upselling services like tours or dining experiences. It’s like having a front desk that never closes.
Yes, and that’s the beauty of it. A well-trained AI chatbot can answer questions about room availability, flight schedules, or package inclusions. It can even guide customers step by step through the booking process. And if something is too specific, the chatbot can smoothly hand over the conversation to a live agent without breaking the flow.
Think about it—most guests don’t want to call reception for every small query. A chatbot makes it easy for them to order room service, request housekeeping, or ask about nearby attractions right from their phone. It feels personal, fast, and convenient, which translates into happier guests and better reviews for the property.
Absolutely. Travel and hospitality businesses often welcome guests from across the globe, and conversational AI chatbots can be trained to respond in multiple languages. Whether it’s English, Hindi, Tamil, or even French or German, multilingual support makes international visitors feel at home instantly.
Most chatbot platforms provide detailed analytics—things like how many bookings were made through chat, how many queries were resolved instantly, and even guest satisfaction ratings. By tracking these numbers, hotels, travel agencies, or tour operators can see real results in efficiency, revenue growth, and improved guest loyalty.