Frequently Asked Questions
FAQs for Conversational AI Wacto India
Frequently Asked Questions
Get our futuristic Omnichannel Marketing Solutions with flexible price plans Automate Business by WACTO
What is a node?
In each flow, there are many nodes. A node is basically a “step” in the flow. When user triggers the keyword to that flow, bot will show the content of the Start and follow conditions to trigger the next node.
Can I cancel anytime?
Yes. You can cancel your plan anytime. Once you cancel, no further charges shall be applied on your account. However, there are no refunds if you cancel your plan in the middle of your subscription duration.
How I Secure My Information?
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What are the payment methods?
You can pay using credit/debit cards (that support international purchases in USD)
How are the conversation costs charged?
You can recharge for credits and the conversation costs are deducted from your credit balance. The credits never expire.
How many channels does WACTO Support ?
WACTO platform support the following channels, Web, SMS, Email, WhatsApp, Instagram, Telegram, Facebook, Twitter, Telegram, Slack.
Can we switch from monthly to annual plan anytime?
Yes. You can easily switch from monthly to annual plan by sending us an email. The cost shall be pro-rated based on the date of the switch
Does WACTO platform connect with RPA (Robotic Process Automation) ?
Yes, WACTO platform can directly integrate with RPA technology to automate conversational engagements with quick time to value. The convergence of conversational AI and intelligent automation is part of an extended omnichannel experience meant to facilitate faster, more personalized and responsive customer service.
What are the steps involved in creating a fully functional WACTO account?
To create a fully functional WACTO account, you will need the following:
- A Facebook Business account
- Phone number
- Business Verification
- Business document by local government (link)
- Address proof
- Official company website
- Business email (same domain as the website above)