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Privacy Policy

You are entrusting us with your information when you utilize our services. We recognize that this is a significant responsibility, and we work hard to secure your data and put you in charge.

This Privacy Statement is intended to assist you in understanding what information we collect, why we gather it, and what you can do to protect your information.

WACTO is designed to offer automation and a better engaging experience for customers. To protect your privacy, we do not collect or store any personally identifiable information. Any information you provide to us is used solely to provide you with a better experience. We do not sell, rent, or otherwise share your personally identifiable information with any third parties.

What personal information do we collect from users?

You may be asked to give your name, email address, website URL, or other data while registering on our site to help you with your experience. We collect your details for sharing new updates, information, and new product launching update with you.

We are responsible for Your personal information being kept behind guarded networks and is only accessible by a small number of people who have specific access privileges to such systems and are obligated to keep the information secret.

We use your personal information for remarketing and share business ideas with you. We don’t sell or share your personal information with anybody or any third party. We encrypt your personal information through secured storage. We don’t save or store your personal information in third-party storage or process in a common server or cloud.

Data Retention and Deletion

We are committed to protecting your privacy and ensuring transparency regarding how long we retain your personal data and what your options are for data deletion.

Data Retention

We store your personal information for a period of time that is consistent with our business purposes and the services we provide. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Data Deletion

When the data retention period expires for a given type of data, or upon your request, we will securely delete or destroy your personal data. You may also request for your data to be deleted at any time by contacting us at wactodev@nettyfish.com.

User Control

You have the right to request access to, update, or delete your personal data. To do so, please contact us through the methods listed in the “Contact Us” section of this policy.

Use of Google Workspace APIs

Our application’s use and transfer of information received from Google APIs strictly adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use any information obtained from Google Workspace APIs (such as Gmail, Drive, Sheets, or Calendar) to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.

Information We Collect from Google Users

When you connect your Google account to our application, we request access to your Google Sheets through Google OAuth. Specifically, we access: Your email address (used to identify and associate your Google account) Google Sheets you explicitly select and authorize We only use this access to write chatbot data that you generate or approve directly into your selected Google Sheet(s). We do not read, modify, or access any other data in your Google Drive or Google account beyond what is required to perform this function. We do not share your Google account data with third parties. You can revoke this access at any time through your Google Account Permissions.

Usage of Cookies

Cookies are used to understand and remember user preferences for future visits. You may disable all cookies by changing the settings on your browser. Some functions may not operate properly if cookies are disabled. It has no effect on the user experience that makes your site more efficient. This website uses cookies to collect information about how visitors use the site. We use this information to help us improve our website. The cookies we use do not store any personally identifiable information about you.

What do we do with the information:

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.
  4. We also use cookies to collect data about site traffic and activity to provide better site experiences and solutions in the future.
  5. We would send information to our customers to keep you up to speed on the latest platform upgrades or for other business objectives, which may include marketing purposes on SMS, WhatsApp, social media, email, etc.
  6. If you do not wish to receive such communications, please contact us at support@wacto.io and we will honor your request as soon as possible.

If you do not like this type of privacy policy or any query related to the privacy policy, please contact us at support@wacto.io and we will answer your request as soon as possible.

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